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Showing posts with label LAX. Show all posts
Showing posts with label LAX. Show all posts

Saturday, April 25, 2015

Spring 2015 Asian Escapade

Yes, I know I haven't finished my last trip report... but I wanted to give you a heads up that I just came back from another trip. As you can see below, we hit a lot of places in a short amount of time. I call it "run-and-gun" but it's definitely not for everyone.

I enjoy maximizing the return on value to visit cities I normally would just connect through; I previously wrote about utilizing stopover privileges, and how you can flex them to your advantage.

Read more: Maximize the Layovers on Your Itinerary

As the real-life example here, I was able to stretch out a simple trip to Vietnam to include stops in Tokyo and Kyoto during cherry blossom season, Taipei, Hong Kong, and Chicago.

The map of my flights:
Image source: Great Circle Mapper
What you see above is actually a combination of paid and award bookings (and another example of why it's so worth it to pay attention to miles!). The foundation of the whole trip is a purchased double open-jaw roundtrip, which had us flying Seattle (SEA) to Tokyo-Narita (NRT), then as the return Saigon (SGN) to Los Angeles (LAX). By flying back into LAX instead of SEA, I was able to save a couple hundred dollars in airfare, even after counting the cost of buying a separate one-way flight LAX-SEA.

Sidenote: You'll probably see me refer to "we" a few times. I'm fortunate enough to be able to travel with my wife and some friends of ours, so when you scale the savings up, it starts amounting to a lot!

To get from Japan to Vietnam, we cashed in some miles and flew in comfort while maxing out how much we could fly.

So I have a full report for you: flights, hotels, ground transportation, and experiences.  Our complete itinerary, so that you can visualize it and either envy or pity us:
  • Alaska Airlines, from Seattle to Los Angeles
  • American Airlines, from Los Angeles to Tokyo-Narita
    • LAX Admirals Club
    • Hyatt Regency Tokyo
  • Shinkansen, from Tokyo to Kyoto
    • Ryokan Ryokufuso
    • Hotel Nikko Kansai
  • Japan Airlines, from Osaka-Kansai to Taipei-Taoyuan
    • KIX Sakura Lounge
    • Grand Hyatt Taipei
  • Cathay Pacific Airways, from Taipei-Taoyuan to Hong Kong
    • TPE Business Class Lounge
    • Hyatt Regency Tsim Sha Tsui
  • Cathay Pacific Airways, from Hong Kong to Saigon
    • HKG The Bridge Business Class Lounge
    • Lan Lan 2 Hotel
  • Vietnam Airlines, from Saigon to Danang
    • Hyatt Regency Danang
  • Vietnam Airlines, from Danang to Saigon
    • Lan Lan 2 Hotel
  • Phuong Trang/FUTA Buslines, from Saigon to Can Tho
    • West Hotel
  • Japan Airlines, Saigon to Tokyo-Haneda
    • SGN The Bamboo Lounge
  • American Airlines, from Tokyo-Narita to Chicago-O'Hare
    • NRT Admirals Club
    • Conrad Chicago
  • American Airlines, from Chicago-O'Hare to Los Angeles
  • Alaska Airlines, from Los Angeles to Seattle
So stay tuned!

Monday, March 23, 2015

Trip Report: The Adventures of Checking in at Sea-Tac

I started writing this report starting in the middle of my trip, when I met up with my VNA flight

Other chapters:
Alaska 737-800 at SEA
We are scheduled to depart on an Alaska Airlines (AS) at 7:55pm from Seattle (SEA) to Los Angeles (LAX), where we will spend the night before flying out the next morning to Shanghai-Pudong (PVG) on American Airlines (AA).

We planned on this overnight layover intentionally, so we could visit family and pick up some things to bring back to Vietnam.  Since we were staying in Los Angeles for under 24 hours, it wasn't considered a stopover and therefore didn't increase the cost of the tickets by breaking up our itinerary into two separate fares.


In my past experiences, what typically would happen was that our flight down to LAX would be treated as a normal domestic flight, and our bags would be checked to LAX, since we were spending the night there.

Domestic check-in time for AS is 40 minutes with or without checked baggage, and we arrive a bit early at the counter (70 minutes before departure) so we don't have to rush. By virtue of our Platinum status with AA, we have access to AS's first class check-in, as well as priority boarding, so we are in no particular rush.

So we plan accordingly, packing as if we were going to grab our bags in LAX and spend a night in Los Angeles. Things were not to be, however, when we stroll up to the counter, happily stating that we are checking in 4 pieces for the flight to LAX.

The agent takes our drivers licenses, taps a few keys, and asks, "Are you flying to Shanghai?" I tell her that we are, and she continues to tap at a feverish pace. After a couple of minutes, she asks for our passports, which strikes me as odd because we are flying a domestic flight, but I dig them out of my backpack and hand them over.

The agent takes them and walks to the back office. Though I'm not in panic mode, I do start feeling a growing concern that something was amiss. Is there a problem with our booking? Is one of the flights canceled ore rescheduled? Is the TSA after us? (That last one was more funny than concerning.)

After a few minutes, the agent comes back and loudly declares, "You were supposed to be here sooner!"  I politely point out to her that we're well before the cutoff time, and she's essentially ignoring us, not to be rude, but to type as fast as she can and asking us about our trip to Shanghai and onwards.

As best as I can put together, the system is treating us as international passengers and demanding all the foreign travel formalities. Obviously, this agent has has handled international check-ins before but not as experienced as those from legacy carriers, which leads us to our next hurdle:

"Where are your visas?"
Interlude: While China requires a visa to visit as a tourist with a US passport, at certain airports including Shanghai there is a "Transit Without Visa" (TWOV) program available, as long as we are flying onto a 3rd country (in our case, Vietnam) and staying no more than 72 hours (23 hours for us). 
Also, Vietnam requires visa for US passport holders to have a visa before entering. However, a visa waiver program was instituted for certain visitors who had a Vietnamese heritage. upon which Vietnam would issue a "certificate of waiver exemption" that looked like a visa adhered to a passport page and essentially acted like a visa.
Airlines use a system called TIMATIC that explains the travel documentation requirements for all possible combinations of departing city, connections, and final destinations. 
I tell the agent that we don't have visas, and explain the above as to why we didn't. I know she referenced TIMATIC to know in general that we needed visas, but I still show her my printout of the TIMATIC results, which I had in case there was a problem in CHINA... I didn't figure I would need them in Seattle!

The agent accepted the fact that we qualified for China's TWOV program, but did not accept that our "Certificates of Visa Exemption" were valid for entry into Vietnam, as it was not a visa per se. She runs to the back office again, and after a few minutes comes out.

She finally finishes checking us in, saying that she is using our places of birth as evidence of our entry (which is fine for my wife... but I was born in the US, so I have no idea how that would work). In any case, we get the boarding passes printed, all the while the agent keeps grumbling how we should have been here earlier, and I have to keep pointing out that a) we should have been checking in as a domestic itinerary, and b) we were still there before the international check in time of 60 minutes. I also wanted to point out her lack of understanding the TIMATIC results, but at that point we just let her be.

Now it's on to checked luggage... which of course is tagged all the way to PVG and not LAX, where we had intended to unload some things and redistribute. More typing, more grumbling, and a compromise, but she's able to short-check 2 of our our bags to LAX (the ones we REALLY needed), and the other 2 go all the way to PVG.

At this point, I realize that AS doesn't provide priority tags for the bags, which would be important in PVG if we wanted a chance to have our bags be one of the first to come out from a full B777. I sprint down to the AA counter, which luckily was only about 100 yards away, give my 15-second elevator pitch as to why I needed their priority tags, and sprint back to the AS counter. Having never tagged a bag as priority before, I actually have to show the agent how to put the priority tags onto the luggage tags (fast forward: our bags are some of the first out at PVG, thanks to the priority tags).

We finally have boarding passes in hand and get into security 45 minutes before our departure. Thankfully we have TSA Pre-Check, so we're through in less than 5 minutes, but without enough time to check out Alaska's Board Room lounge, we just head out to the gate, and we start boarding within 5 minutes of our getting there.

So much for our relaxing pace to start our trip!

After the scrum at check-in, we have a quick, uneventful flight down to LAX. Our AA Platinum (PLT) elite status allows us to board with AS's elites, as well as select preferred seats at the time of booking. Normally, non-status passengers can only select non-preferred seats towards the rear of the plane, but can pick any seat when they check in 24 hours ahead of time, including exit row seats.

On this flight, we are sitting in Row 17, which is the 2nd exit row with ample legroom and full recline (whereas Row 16 has limited recline). Interestingly, the tray tables on AS's exit rows are NOT in the armrests, but on the seatback instead, meaning that these seats have the same width.

On descent into LAX, making the turn over downtown
Los Angeles. For reference, the purple light is Staples Center.
Alaska is also unique in offering a baggage delivery service guarantee: If your bags don't arrive to baggage claim within 20 minutes of the aircraft door opening, AS will give you a certificate good for $25 off your next flight with AS, or 2,500 AS Mileage Plan miles. I've gotten into the habit of starting my phones stopwatch just to remind me if I should ask for a certificate. You don't even have to wait at baggage claim... you can talk to any airport agent, or contact AS within 2 hours of arrival via phone or even through Twitter @AlaskaAir.

Alas, AS again proves its efficiency and our bags come out in just 11 minutes, and we're on our way away from LAX.

Maximize the Layovers on Your Itinerary

It's always worth checking out if you can stay in your connection city on a stopover for a few days, especially if it's a city you enjoy or have never been to before. Even if a stopover isn't allowed, sometime's a longer connection time ("layover") is permitted.

Use layovers to visit places like Hong Kong, Los Angeles, and Tokyo.
Being based in the US, I primarily fly American Airlines (AA), especially to get to an Asia gateway airport on my way to Vietnam.

I've found that on most AA international fares, or fares that include an international segment, so long as you are scheduled to be in your connecting city for less than 24 hours, it's not considered a stopover and therefore doesn't increase the price of your ticket by breaking your ticket up into two separate tickets (if stopovers aren't allowed). This "trick" works on many other airlines as well.

Typically on a purely domestic itinerary, AA generally requires you to take a connecting flight within 4 hours of your arrival at the connection city.

What I've found to be great this use of this layover rule is that it's scalable.. that is to say, the layover rule applies to all your connection points made en route, including any connections in the US. You can spend up to 23 hours, 59 minutes after your schedule arrival in each city, and it may cost exactly the same base fare (there are some variances in taxes and fees).

To illustrate: Let's say you are starting in Dallas (DFW) and in Tokyo-Narita (NRT) on your way to Saigon. A typical sample itinerary may look something like this:
Click to enlarge. Image source: ITASoftware
A standard roundtrip, same-day connections at each connection city, nothing out of the ordinary, prices out at US$873.

Now, what if you wanted to visit, say, Los Angeles for whatever reason (you've never been, you want to grab dinner with friends, you miss your family, etc.).  This is what happens when I price the itinerary with an overnight layover at LAX Airport:
Click to enlarge. Image source: ITASoftware
Notice that I'm scheduled to spend about 21 hours overnight in Los Angeles starting in the late afternoon, giving me enough time, e.g., to pickup my rental car, head to the beach for a couple of hours, grab dinner, grab plenty of sleep, go for a run along another beach, and grab breakfast, all before heading back to LAX to hop on my flight to NRT.

All this for the fare price of $890, or a mere $17 increase from the original boring itinerary, which is just the difference in taxes and airport fees.

If you're lucky, AA may even check your luggage (two free for all, by default) all the way to SGN, so you don't have to deal with it on your long layovers.

This is what happens if I decide to spend a few extra hours in Tokyo before heading to Saigon:
Click to enlarge. Image source: ITASoftware
Instead of a 1.5 hour connection in Tokyo, I now have 9 hours to visit, and it only added US$12 to the previous total. Granted, there's a change in airport, but 9 hours is a lot of time to be able to explore the city before heading to Haneda Airport (HND), which is situated much closer to the central city areas.

Finally, if you wanted to go all crazy on both the outbound and return legs, this is what you can do:
Click to enlarge. Image source: ITASoftware
As you can see here, on the way home back to DFW, I added a 23h05m layover in San Diego and a 23h19 layover in Chicago, all for a mere $51 increase from the original boring itinerary! Scalable...

Obviously, this type of trip isn't for everyone. I personally like taking the opportunity to get a taste of the cities I visit, even if just for a little bit. I figure, if I'm going to fly hours to get to some city, why not leave the airport for a little bit?

There are a few caveats to be aware of:
  • Your fare type (shown as "Q" in the examples above) must be available on all your flight segments.
  • Individual fare rules dictate layover maximum, number of connections, etc.
  • Remember to keep it at 23 hours, 59 minutes or under. If you hit 24 hours, your connection becomes a stopover, which may trigger a stopover fee or break the fare into two separate (and usually more expensive) fares.
  • You'll actually have to price and ticket this itinerary, either by manipulating AA.com or another travel site, using the "multi-city search" feature, or by having an AA agent (phone or airport) ticket what you want. Having an AA agent involved incurs a fee ($35 right now per passenger, but it's going up to $45 soon).
  • This layover trick exist on other airlines as well, though your experience may vary.
If you know the rules, you can fully maximize your trip potential without adding much cost. It's a great way to experience new cities, or revisit favorite ones.

Let me know if you have any success with your long layovers!

Thursday, February 12, 2015

Trip Report: Getting Shanghaied from Seattle

Intro: Ticketing and Getting Ready

This is the first chapter of this trip report; however I did start writing this report starting in the middle, when I met up with my VNA flight

Other chapters:
Being based in the US, I do have to fly other airlines to get to Vietnam (or to connect to a Vietnam Airlines [VNA] flight) since VNA can't fly directly to the US. My preferred carrier is American Airlines (AA), and on this trip my lovely wife and I were starting our trip in Seattle (SEA).

Our itinerary:
  • Outbound
    • Day 1: Fly from SEA-Los Angeles (LAX) on Alaska Airlines (AS); spend the night in Los Angeles (14 hours)
    • Day 2: Fly from LAX to Shanghai (PVG) on AA; spend the night in Shanghai (20 hours)
    • Day 3: Fly from PVG to Saigon (SGN) on VNA, reaching our final destination.
  • Return
    • Day 1: Fly from SGN to Tokyo-Narita (NRT) on Japan Airlines (JL); 1.5 hours connection in NRT, then flying NRT-LAX on AA; spend the night in Los Angeles (23 hours)
    • Day 2: Fly LAX-SEA, completing our trip.
Image source: Seattle/Tacoma
International Airport / Facebook
Even though our first flight was with AS, it was still an AA-issued ticket and it was the controlling carrier by virtue of the international segment operated by AA.

We were able to take advantage of some long layovers allowed by our fare rules, so we were able to visit family in LA twice, as well as visit Shanghai.

This trip required me to go out to the airport to book and ticket, not because it was complicated, but because there seemed to be a problem with AA's system communicating with JL's systems and showing the correct availability.

The airport agent was quite surprised that anyone decided to come in personally to book a ticket, but I'm glad I did. It took him several attempts but he finally managed to get the system to book my itinerary (again, it wasn't because of the complexity, it was because JL's system denied that there was the available fare). With printed confirmation in hand, I go home to pack up and leave in a few days' time.


Travel Documents

Thankfully, my U.S. passport still has several years before expiration (entry into Vietnam requires at least 6 months of validity), and I have a visa waiver issued from Vietnam (valid for 5 years), meaning that I'm not required to apply for a visa when I visit. The stress of having the apply for the visa and wait for it to be issue is eliminated, and I can focus on other things.

Image source: US CBP
I've also previously signed up for Global Entry (GE), an expedited reentry program from U.S. Customs and Border Protection (CBP). Part of the "Trusted Traveler" family of programs, GE holders agree to a background check to be declared as low-risk and be given access to lines for both passport and customs inspections upon returning to a U.S. airport, so that the holder does not have to stand in the regular lines.

My first time using GE was at LAX, before the most recent renovations to the Tom Bradley International Terminal. I decided to time myself from the opening of the aircraft door to exiting the building: 18 minutes, the majority of which was waiting for my checked bags to come out. I had essentially skipped every line, and never had to wait behind anyone. I had lunch with a friend last week who took 4 hours to exit LAX, and that's as a US citizen.

Image source: TSA
Also included with Global Entry is TSA Pre-Check, which you may have seen at the airport. Pre-Check allows for expedited security screening (again, on the basis that you're a trusted traveler), and gives access to a special line where you do NOT have to take off your shoes or take out your laptop.

The application fee for Global Entry costs $100, and is non-refundable if you are happened to be denied. After applying online, you'll have to schedule an interview at a Global Entry office (located at most major airports).

A similar program called NEXUS costs just $50 and allows the holder to also enter Canada on an expedited basis. However, the required interview must be scheduled at a border office, and appointments are usually booked months in advance because it requires the presence of a Canadian immigration agent as well.

If you can get to the border, and have plenty of lead time, NEXUS is the best deal, costing half of Global Entry yet including all the benefits.

Next chapter: Checking in at Seattle-Tacoma International Airport (SEA); SEA-LAX on Alaska Airlines

Wednesday, February 4, 2015

VNA Aims to fly Saigon to Los Angeles Direct in 2016

Author's Note: A substantial version of this entry was originally posted on the Flyertalk.com forum on January 1, 2015.

VNA outlines its fleet and route expansion plans in its IPO prospectus, including the desire for direct SGN-LAX service in 2016.

In Vietman Airlines' (VNA's) initial public offering (IPO) prospectus, a very interesting tidbit popped out at me, regarding VNA's route expansion plans:
"North America: We carefully expand our presence in this market in order to maintain the efficiency of the entire network. In specific, to develop our trans-Pacific network, route from Ho Chi Minh City to Los Angeles will be inaugurated in 2016 while flights to San Francisco, Washington and Vancouver will be inaugurated when applicable."
Obviously a lot can happen (or not happen) in 1-2 years. I do think the lynchpin to this whole expansion plan is the Federal Aviation Administration's (FAA's) acceptance of Vietnam-flagged aircraft into US airports, and that's predicated by Vietnam's Civil Aviation Authority (CAAV) meeting the International Civil Aviation Organization's safety standards.

VNA must be very optimistic that the issues can be worked out.

If you'll allow me to indulge in my own speculation:

  • The FAA will have to give VNA their blessing sometime in 2015 to make the 2016 timeframe work.
  • SGN-LAX would instantly become VNA's crown jewel route (sorry Paris-CDG). 
  • VNA would throw the best equipment they have on this route if available, so an Airbus A350 (A359), which has more seats than a Boeing 787-9 (B789)... or may even push VN into acting on their memo of understanding in regards to the Airbus A380,
  • I see San Francisco (SFO) going A359; Vancouver and Washington, DC could go B789.
  • San Jose (SJC) will try give VNA the kitchen sink to win the route over SFO; it would be more convenient to the expatriate & refugee population centered in San Jose, and SJC would love to have another Asian destination (in addition to Tokyo [NRT] on ANA [NH]).
  • I'm surprised Houston (IAH) wasn't mentioned, perhaps it was an oversight? A B789 would work well on that route.
  • Since launching SGN-LAX would require a bilateral agreement, I would guess that a US-based carrier would launch service to compete with VNA. The obvious choice would be United (UA), as they already fly to SGN via Hong Kong (HKG). However, I'm putting my money with long odds on American (AA) with a B789.
What do you think?